Privacy Policy

Last updated: this policy applies to all visitors and customers of the CalmMind Method website.

Data we collect

When you contact us we collect the name, email address and message you provide. When you purchase the guide, your order and payment details (card or payment-service data, billing address, transaction data) are collected and processed by Digistore24 as merchant of record. We do not receive or store your full payment details.

How we use your data

  • To deliver the product you purchased and send you the access link
  • To answer support and refund requests
  • To meet accounting and legal obligations related to your order

Marketing Communications

With your consent, we may send you occasional emails about wellness tips, new resources, or special offers related to the CalmMind Method. You can unsubscribe from marketing emails at any time by:

  • Clicking the "Unsubscribe" link at the bottom of any marketing email you receive from us
  • Contacting us at CalmMind@support.com and requesting to be removed from our mailing list

Please note that even if you opt out of marketing emails, we may still send you transactional emails related to your purchase (such as order confirmations or important product updates).

Cookies

This website uses only the cookies necessary for the site and the checkout process to function. Digistore24 may set cookies during checkout to process your order and attribute the sale correctly. You can block or delete cookies in your browser settings, though some functions may then be unavailable.

Third-party processors

We work with Digistore24 GmbH (payment processing, invoicing, refunds), our hosting provider (site delivery), and our email provider (order and support emails). These processors receive only the data required to perform their service.

Retention

Support correspondence is kept only as long as needed to resolve your request. Order records are retained by Digistore24 for the periods required by applicable tax and commercial law.

Your rights

You may request access to, correction of, or deletion of your personal data, restrict or object to its processing, and request data portability. You may also lodge a complaint with your local data protection authority.

Contact

For any privacy request, email CalmMind@support.com.